24/7 operation in the WEB is standard today - but offline is still required as well
The majority of our customers rely on a WEB configurator: This enables their customers to configure the desired product again. The 3D visualisation of the desired result is also often part of the process - and is often part of real time. In this way, customers experience live what the desired solution looks like. They can scale and change it. WEB operation - the booster for your distribution
Web based CPQ, an important trust moment in the customer experience
The secure, fast and convenient WEB operation contributes significantly to convincing demanding users of the high performance of your house: an important trust moment in the customer experience. That's why web-based CPQ software is the means of choice today.
Imagine that a potential customer configures a product variant with your web configurator outside your office hours. He needs a quote with price and delivery time as soon as possible.
A simplified CAD assembly for installation investigation is also required. To solve this task, information from your ERP system must be made available to the potential customer. CAD data must also be generated. Your website visitor has entered the key details of his new product online and is now waiting for a concrete offer. It would be a horror scenario if he had to wait!
The PRO.FILE Product Configurator does these kinds of tasks in a matter of seconds. The remote batch tool is installed on a server and immediately provides all the necessary data. The potential customer receives his offer in real time and is satisfied - the chance that you will win him as a customer is therefore high.
There are no problems with interfaces. The PRO.FILE Product Configurator can be combined with all common CRM, CAD, PDM and ERP systems, but also with MS Excel and MS Word. This way you can easily integrate your existing calculation and engineering programs into the process, so that one wheel grips the other flawlessly.
Is your sales department on the road a lot? Unfortunately, a secure internet connection is still not a reality everywhere. For this we offer you our solution for offline use. This way, your colleague or employee can still make binding statements about the products, prices and details.
How does the offline version work technically? The configurator is installed locally and the necessary basic data, e.g. from the ERP system, is replicated locally on the notebook - your sales department remains able to act even without a network. You see: We are guided by your framework conditions. The decisive factor is that you can offer your customers a good solution.
When it comes to product configuration, customers look for certainty: they want to see what comes out
Establish as many relationships as possible and determine if-then-else with each other
Own the knowledge about your rule base and product logic yourself