Client portal

Personalized service with impact. Always the latest software and assistance when you need it.

Our software updates and service packs will always keep you up to date. And our dedicated support team is there to provide personal assistance when you need it.
Our PRO.FILE customers can contact the Xperts for all support questions concerning PRO.FILE. Our helpdesk system registers your Service Request and informs you about the progress. The technical staff of our helpdesk can be reached during workdays and business hours.

PLM Xpert Helpdesksystem

Our helpdesk system registers your Service Request and informs you about the progress. The expert technical staff of our helpdesk can be reached during workdays and business hours.
The Xperts can also help you remote and take over your system.
For a good support PLM Xpert uses a Teamviewer Client. With this tool a PLM Xpert helpdesk employee can view your system to answer your questions and analyze the system.
Before using the remote diagnosis tool, you make contact with the help desk employees by telephone. Give our helpdesk employee your 'ID' which is displayed in the 'allow remote control' field.

You can submit your support questions in various ways:
• By telephone: +31 (0) 182 350 441
• E-mail: support@plmxpert.nl
• Directly via the helpdesk system
In our Readme PLM Xpert Helpdesk you can read how you can use our helpdesk system.
We are happy to serve you!
PLM Xpert Helpdesksytem

Need more knowledge about PRO.FILE? Register for a PRO.FILE training:
More info on PRO.FILE Training