Support

All services in one central location

Our services aim to ensure the efficiency of your processes. They complete the added value of PRO.FILE. Our customers are very satisfied with our services and we are proud of that.

Customers are always up to date with our software updates and service packs.If any help is needed, our enthusiastic support team is at your service.

Register online in the customer portal and immediately use our wide range of information and services.

PRO.FILE customers have access to exclusive services that are only accessible after registration in the customer portal. A simple menu guides you through the registration process. After registration you have immediate access to our services.

We are happy to help you with our high-quality support in keeping PRO.FILE operational.

If you have an incident within your current installation, create an incident on our PLM Xpert Helpdesk system.
To PLM Xpert Helpdesk System